Contacting Ambrosia
Hello there
Thank you for your interest.
Should you genuinely require my assistance regarding a restoration / repair, please read the following.
In the first instance, please consult the Price Guide. The Guide is comprehensive and will
1. advise on how to determine costs for all work required
2. provide information on what I can / cannot do, and will / will not accept
3. provide information regarding the conditions surrounding different jobs (eg. client supplies all material for a re-covering or patching).
Subsequent posting means you have read, understood and accepted the terms on the FAQ / Price Guide page.
* If you find the costs and conditions acceptable, please post the patient to the address below. Remember to include your contact details and a list of the work required. PLEASE ENSURE THE PACKAGING IN WHICH THE PATIENT IS SENT IS SUITABLE FOR A RETURN JOURNEY! Should you send in something unsuitable, such as paper, I'll simply use what I have to return them.
* If I've carried out work for you before and you're a return customer, let me know your full name, email address and the name of the patient. Please include the invoice thread along with the 'Before' and 'After' pictures that were originally provided. I will then work with you directly.
* Alternatively, please post (address below) your toy / bear to me with a Royal Mail, prepaid return envelope / box. Once the patient arrives, we can discuss requirements, and I will provide a quote. Should the quote be unacceptable, I will post back in the envelope / box provided. If the quote is acceptable, I will carry out the work requested, and post back in said envelope / box. If the postage post-restoration increases due to size / weight, you will be responsible for that increase. Remember to include your contact details. Should you forget, I will store the toy / bear until you email me.
Dr Nicola Rowan-Brooks
15 The Forge
Branch Road
The Reddings
Cheltenham
Gloucestershire
GL51 6RH
* Finally, should you prefer that I give a consultation, offer advice, enter into any sort of discussion, or provide a quote beforehand, then please email the following to [email protected]:
- externally-attached photos of the potential patient
- FULL height as per Price Guide instructions
- A numbered list (no history / back story / emotive context is required) of the work required
- Confirmation that £5 (non-refundable should said quote be unacceptable, or deductible from any work accepted, providing the patient is received within 5 working days after the provision of said quote) has been paid to the following:
Name: Dr Nicola Rowan-Brooks
Bank: Lloyds
Sort code: 77-85-67
Account number: 41428968
Should you opt for the last choice, you will not receive any sort of response until every one of the requested items, including the £5 deposit, has been received. In addition, should the patient fail to arrive within the specified time (5 working days) following a quote, or you fail to let me know if you've accepted/declined said quote within 48 hours of its provision, the £5 is forfeit, the thread will be deleted, and I will enter into no further discussions.
THESE OPTIONS ARE NON-NEGOTIABLE.
Thank you!
Should you still decide to fill in the Contact Form, you will be sent a copy of the above in response.
All enquiries are monitored by, and recorded on, the Create server.